TERMS AND CONDITIONS

Terms and Conditions of sale

Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue to use Mr Lee’s Noodles Online Store. The below terms and conditions (“the Conditions”) and the Terms of Use apply to your use of this Mr Lee’s Noodles Online Store and to any purchases you make through Mr Lee’s Noodles Online Store.
In the event of any conflict between the Terms of Use and these Conditions, the latter shall prevail. These Conditions and the Terms of Use apply between you and the Mr Lee’s Noodles Online Store (“Mr Lee’s Noodles”, “we” or “us”), whose registered office is at 3 Durrant Road, Bournemouth, BH2 6NE United Kingdom. Please address any complaints, queries or correspondence regarding these Conditions or Mr Lee’s Noodles Online Store, to the contacts as listed in our contact us page.

This site is operated by Mr Lee’s Noodles Company Ltd.

Purchasing the Mr Lee’s Noodles Products

Eligibility to order criteria:
You may only purchase products:
Available for sale and details of which appear on Mr Lee’s Noodles Online Store; and
For personal use, either by yourself or by your intended recipient(s) of the products. Mr Lee’s Noodles Online Store reserves the right to decline any order that it has reasonable cause to believe is for onward sale other than through distribution channels approved by Mr Lee’s Noodles Online Store.

Details of the products available for purchase (including their price) are set out on Mr Lee’s Noodles Online Store. The Mr Lee’s Noodles Online Store takes all reasonable care to ensure that all details, descriptions and prices of products appearing on Mr Lee’s Noodles Online Store are correct at the time when the relevant information is placed onto Mr Lee’s Noodles Online Store. Although every effort is made to keep Mr Lee’s Noodles Online Store as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.

Ordering Products:

Once you have selected the products you wish to order, click on the “Checkout” button at the end of the checkout process.
Once you have clicked on the “Checkout” button, you have made a binding offer for the sale of goods. Your offer at this stage is still subject to our acceptance. In order that we may accept your offer, we obtain an authorization from your Credit/debit card company/paypal for the amount detailed on the order summary page. We are not taking funds from your card at this stage, although the amount available for you to spend will be reduced by the authorization. This is a normal process with the banks. If your credit card should not give an authorization, your order will not be processed further.
The Mr Lee’s Noodles Online Store will E-mail you to confirm your product order has been received.
We are deemed to have accepted your offer, and a corresponding contract of sale for the products you have ordered is concluded between you and Mr Lee’s Noodles Online Store only upon those products being shipped to you.
The Mr Lee’s Noodles Online Store may refuse or be unable to process your order if:
The product you ordered is discontinued or no longer available.
Your credit/debit card or Paypal does not give authorization for the payment of the purchase price
You do not meet the eligibility to order criteria set out above.

Cancelling the Contract and Returns

1) Order Cancellation

You may change your mind and cancel your order within FOURTEEN (14) working days after the day you receive your goods.  If you choose to cancel your order we will refund:
the full purchase price less any P&P fees.

Note: If you choose to cancel your order you will be expected to return the goods in your order to us in perfect condition.  The Mr Lee’s Noodles Online Store will NOT refund the return delivery charges (cost for returning goods to us) and if you fail to return goods to us we may charge you for the cost incurred in collecting them from you.

2) Damaged Or Fault Products and Incorrect Orders

You may exchange your goods or obtain a full refund if the goods in your order are damaged or faulty upon receipt, or if the goods you have received are not the goods you originally ordered.
When returning damaged, faulty or incorrect orders we will refund:
Full Purchase Price less any delivery fees
Return Charges (the cost for returning goods to us) upon the production of a receipt. Alternatively we will arrange to collect your goods from you at our cost
When exchanging damaged, faulty or incorrect orders we will:
Dispatch replacement items to you free of charge
Refund return charges (the cost for returning goods to us) upon production of a receipt. Alternatively we will arrange to collect your goods from you at our cost

3) How To Return Your Goods

You may return goods by contacting Mr Lee’s Noodles by email, phone or post (details below).
Mr Lee’s Noodle Company Ltd
128-130 Old Christchurch Road, Bournemouth, Dorset, BH1 1NL.

01202 242 241

The following information will be required when returning your goods:
Confirmation Email containing your Transaction Reference Number
List and description of goods to be returned
Reason given for returning goods
If returning goods by post please also include:
Receipts showing any return charges if you are claiming a full refund for damaged, faulty or incorrectly delivered goods
If you are returning the goods by post please note:
It may take up to 7 days for your parcel to reach us
Returned items will be processed within two (2) working days of receipt
Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit
You are advised to use a carrier that offers both traceability and insurance and we recommend using 2nd Royal Mail, 2nd class

4) Stay In Touch

We’d like to keep you up to date on all of our exiting new product launches and promotions. To keep up to date simply register to our newsletter at the bottom of the website.

5) How To Contact Us.

Our contact details can be found on our contact us page.

General

The Mr Lee’s Noodles Online Store reserves the right to:
Modify or withdraw, temporarily or permanently, The Mr Lee’s Noodles Online Store (or any part thereof) with or without notice to you; The Mr Lee’s Noodles Online Store shall not be liable to you or any third party for any such modification or withdrawal; and/or
Change the Conditions from time to time, and your continued use of The Mr Lee’s Noodles Online Store (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using The Mr Lee’s Noodles Online Store.

If The Mr Lee’s Noodles Online Store should change these Conditions, your order will be subject to the Terms and Conditions at the Date and time of you placing your order. Copies of the appropriate T&C are available by email from info@mrleesnoodles.com

If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect. English law applies to these Conditions and any dispute relating to the Conditions shall be settled by the English courts.